Secret Life of the Zoo Tour

Type:Tours and Walks

Chester Zoo, Upton by Chester, Chester, Cheshire, CH2 1EU
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Tel01244 380280

Secret Life of the Zoo Tour



EXPLORE the zoo like never before! Our BRAND NEW experience will give you the chance to start your day in a truly UNIQUE way, before we open to the public!

Secret Life of the Zoo Tour

Do you want to know about the real secret life of the zoo? Join us on an exclusive tour to see some of the stars of the show as our animals and keepers get ready for another exciting day at the zoo. You will be guided around our 128-acre site by one of our experienced zoo rangers in your very own specially outfitted tour bus!

You will be able to spot some of the famous faces from TV such as our penguins, sloths and rhinos, as well as learning all about their lives here at the zoo and what we are doing to protect their wild relatives. After your tour of the zoo in the morning, you’ll be dropped off at Monsoon Forest ready for zoo opening so you can continue exploring for the rest of the day!


Hop aboard our special tour bus and embark on an exclusive tour of our spectacular 128 acre zoo! Feel like a VIP as our experienced zoo expert takes you on a fun-filled adventure around the zoo and introduces you to some of our incredible animals along the way.

You’ll be able to spot some of the animal stars from “The Secret Life of the Zoo” TV show, such as our penguins, sloths and rhinos! LEARN all about their lives here at the zoo and what we are doing to protect their wild relatives. DISCOVER what it takes to get the zoo ready for a busy day.

After experiencing the sights and sounds of the zoo you’ll finish your tour at Monsoon Forest, just in time for zoo opening where you will continue your adventure!


*£65 for adults and £55 for child including zoo admission*

Maximum of 20 people. Suitable for ages 4+

If you have any questions about this experience please get in touch via the contact page or call 01244 380280.

Get in touch with our team for more information! | 01244 380 280



  • All Areas Accessible to Disabled Visitors
  • Facilities for Hearing Impaired Visitors - We have a “loop system” installed at some of our main customer contact areas, including our gates. Simply look out for the blue and white logo
  • Guide Dogs Permitted - Guide dogs and sensing/hearing dogs are very welcome at the Zoo. However, we do ask that they avoid our Monkey, Chimpanzee and Elephant enclosures.
  • Parking Areas for Disabled Visitors - On arrival you will find 35 designated parking spaces for orange or blue badge holders.
  • Ramp / Level Access
  • Toilets for Disabled Visitors


  • On-Site cafe/restaurant/catering
  • Picnic area

Establishment Features

  • Conference facilities - Meeting rooms available
  • Event venue
  • Licenced for Weddings & Civil Partnerships
  • Toilets

Key Features

  • Indoor Attraction
  • Outdoor Attraction

Parking & Transport

  • On site parking
  • Parking (free)

Payment Methods

  • Blue Badge Guides admitted free - Free entry for registered Blue or Green Badge Guides (on production of a valid badge) whether escorting a group or visiting independently
  • Diners Club accepted
  • Groups Accepted - Group rates available for groups of 15 or more.
  • JCB (Japanese Corporate Banking) accepted
  • Maestro accepted
  • MasterCard accepted
  • Special group rates - Discounts to groups of 15 people or more.
  • TIC Staff Admitted Free
  • Visa accepted
  • Visa Debit accepted

Target Markets

  • Family Fun
  • Marketed Towards Families

Tours and Demonstrations

  • Demonstrations Given
  • Educational Visits Accepted
  • Guided Tours Available for Groups - Check website

Map & Directions

Road Directions

From M56, Junction 14 or M53, Junction 12, follow the brown tourist signs to Chester Zoo.

Chester Zoo is less than an hour from Liverpool and Manchester and is clearly signposted.

The coach park is at the main entrance with plenty of free parking. SAT NAV CH2 1EU.  

Public Transport Directions

Sunday bus service is now the same as weekdays.DB2 service – entrance via bridal path now so this needs updating as it is on

Opening Times

Tours (27 Dec 2023 - 24 Dec 2024)

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